Refund Policy
We strive to provide quality products and exceptional customer service. If you are not completely satisfied with your purchase, we’re here to help.
- Eligibility for Refunds
- Items must be returned within 30 days of purchase date.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
- For services or digital products, refund eligibility is determined on a case-by-case basis.
- Non-Refundable Items
- Certain types of products or services, such as perishable goods, custom orders, and personal care items, are non-refundable.
- Sale or clearance items are also non-refundable unless defective or damaged.
- Process for Refunds
- Please contact our customer support team at info@an.holdings address to initiate a refund.
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
- Late or Missing Refunds
- If you haven’t received a refund within the expected time frame, please check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.
- If you have done all of this and still have not received your refund, please contact us at info@an.holdings.
- Exchanges and Replacements
- If you received a defective or damaged item, please contact us to arrange for an exchange or replacement at no additional cost.
- Shipping Costs
- Customers are responsible for covering return shipping costs unless the product is defective or an error was made in fulfilling the order.
- Original shipping charges are non-refundable unless the return is due to a defect or error.
Note: This refund policy applies only to purchases made directly through our website. If you purchased from a third-party retailer, please refer to their respective refund policies.
For any questions regarding our refund policy, please contact us at info@an.holdings
